About Us

Welcome to Haulandroute, managed and operated by Haulandroute (“we”, “us”, or “our”), based in London, United Kingdom.

We provide structured freight booking, scheduled collection, and cargo transport coordination services for commercial and residential clients across the United Kingdom and continental Europe. Our framework is built upon operational clarity, precise logistics planning, and compliance with statutory transport and consumer standards.

Our Core Services
Haulandroute acts as a service manager and transport coordinator. Our platform enables clients to request tailored logistics solutions, reserve transport schedules, and initiate collection procedures:

Tailored Route Assessment: Every transport requirement is reviewed based on specified cargo dimensions, weight parameters, volume, and destination requirements.

Scheduled Goods Collection: Upon confirmation of booking terms, arrangements are made for on-site collection at the designated address.

End-to-End Transport Management: We oversee the physical transit flow from initial loading to final delivery, ensuring structured logistics handling throughout Europe.

Transparent Deposit & Pricing Structure
To maintain efficient logistics scheduling and allocate transport resources, our website operates on a booking deposit model:

Initial Service Deposit: Fees paid directly via our website represent a non-refundable upfront booking deposit. This payment secures your operational slot and initiates route evaluation.

Custom Quotation: Final freight charges are calculated based on specific operational factors, including distance, cargo specifications, loading access, and special handling requirements.

Full Terms Before Commitment: Detailed final balance quotes and transport conditions are provided directly to the client before the physical shipment process begins.

Legal Compliance & Consumer Rights
We operate in compliance with UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, as well as applicable European transport regulations:

Right of Cancellation: For distance contracts, clients retain standard statutory cancellation rights prior to the execution of physical collection services, subject to administrative setup terms outlined in our Transport Terms.

Data Protection: Personal and business data provided during booking queries are handled in strict adherence to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Transport Terms: All goods collected and transported are subject to standard transit liability terms, load limits, and regulatory carriage rules applicable to UK and European road freight operations.

Corporate Contact Information
If you have questions regarding our delivery services, require a customized quote, or wish to manage an existing booking, please reach out to our administration team:

Brand Name: Haulandroute

Website: www.haulandroute.com

Registered Address: Suite 2.2–2.7, Bank Studio 23, Park Royal Road, London, NW10 7JH, United Kingdom

Telephone: +44 20 8838 3602

Email Support: infra@haulandroute.com